Privacy Policy

Last Updated: 10th March 2026

Protecting your personal information is important to us. This Privacy Policy explains how MSDS-AERO (“MSDS-AERO”, “we”, “our”, or “us”) collects, uses, processes, and protects your information when you use our website and digital platform.

For the purposes of this policy:

• “Website” refers to www.msds-aero.com and all associated webpages and services.
• “Platform” refers to the MSDS-AERO digital service providing access to aviation Safety Data Sheets (SDS), compliance information, and related documentation.
• “You” or “User” refers to any individual or organisation accessing the Website or Platform.

Scope of This Privacy Policy

This Privacy Policy applies to information we collect:

• Through the MSDS-AERO Website
• Through user accounts and platform access
• Through email, forms, and other electronic communications
• When you interact with our services, features, or support channels
• Through cookies and analytics tools when using the Website

This policy does not apply to information collected:

• Offline or through other services not operated by MSDS-AERO
• Through third-party websites linked from our Website

Acceptance of This Privacy Policy

By accessing or using the MSDS-AERO Website or Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described.

We may update this Privacy Policy periodically. Continued use of the Website following any updates constitutes acceptance of the revised policy.

Information We Collect

We may collect several types of information from users of the Website and Platform.

Personal Information

Information that can identify you directly, including:

• Name
• Email address
• Company name
• Job title
• Contact details
• Billing information
• Account login credentials

Account and Platform Information

• Account registration details
• Subscription information
• Document access activity
• Platform usage data

Technical and Usage Information

Information collected automatically when you visit the Website, including:

• IP address
• Browser type
• Device type
• Pages visited
• Date and time of access
• Referring website addresses

This information helps us improve the performance and usability of the platform.

How We Collect Information

We collect information in several ways:

Directly From You

• Register for a platform account
• Subscribe to MSDS-AERO services
• Request product or document information
• Contact us via email or web forms
• Sign up for communications or updates

Automatically

As you navigate the Website, certain information may be collected automatically through cookies, analytics tools, and server logs.

From Third Parties

We may receive limited information from trusted partners such as payment processors or analytics providers.

How We Use Your Information

• Provide access to the MSDS-AERO platform and SDS database
• Manage user accounts and subscriptions
• Deliver Safety Data Sheets and compliance documentation
• Process payments and billing
• Communicate with you about your account or services
• Improve platform performance and user experience
• Maintain security and prevent fraud
• Comply with legal and regulatory obligations

Sharing and Disclosure of Information

MSDS-AERO does not sell, rent, or lease personal information to third parties.

Internal Use

Your information may be shared internally within MSDS-AERO to support service delivery, platform operations, and customer support.

Service Providers

We may share information with trusted third-party providers that help us operate the platform, including:

• Cloud hosting providers
• Payment processors
• Analytics services
• Technical support providers

These providers are contractually required to protect the confidentiality and security of your data.

Legal Requirements

• Comply with legal obligations
• Protect the rights or property of MSDS-AERO
• Protect the safety of users or the public
• Respond to lawful government requests

Cookies and Tracking Technologies

The MSDS-AERO Website may use cookies and similar technologies to enhance your browsing experience. More details can be found in our Cookie Policy.

Third-Party Links

The MSDS-AERO Website may contain links to third-party websites. These websites operate independently and have their own privacy policies.

We encourage users to review the privacy policies of any external websites they visit. MSDS-AERO is not responsible for the privacy practices of third-party sites.

Data Security

We implement reasonable technical and organisational security measures to protect your personal information from:

• Unauthorised access
• Disclosure
• Alteration
• Destruction

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account login credentials.